Functional Issue: TV turns ON and OFF automatically?

Please follow the below troubleshooting steps...

STEP 1:

  1. Unplug the TV cord from the power socket
  2. Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 20 to 25 seconds
  3. Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the TV power continues to auto operate

If the issue persists then follow the next step...

STEP 2:

Check if the TV allows you to perform a Reset/Factory Reset

How to reset the TV? Please follow the instructions

  1. Press the home button on the TV remote to display the home screen and select SETTINGS
  2. Under Settings, select the SYSTEM
  3. Under SYSTEM, select ADVANCE SYSTEM SETTINGS
  4. Select FACTORY RESET and FACTORY RESET EVERYTHING

Or

Simply use the RESET option (a pin hole) on the back of the TV which is located just above the HDMI port. Use a pin and press & hold it for 30-60 seconds for the TV to Reset and Restart

Note: IF the the TV continues to auto operate then please contact our Customer Support Team at 888-842-3577

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Comments

5 comments
  • I DID THIS WITH YOURE TECH SUPPORT AND THE TV STILL TURNS OFF  AFTER DISPLAYING ONN TV LOGO. 

    0
  • BTDT and still having the same problem with TV turning on/off! 

    0
  • My tv going on and off called tech support, they had me reset tv. Then said they would send email, followed link now I'm here. tv still turning off

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  • As I'm setting tv up it still turns off after I enter anything (entering password set first number then tv turns off, hit the arrow to move to another item it turns off etc.

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  • My onn tv keep turning off and I followed all the prompts on resetting the TV and it still turning off

    0

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