Please follow the instructions below to troubleshoot the TV...
Step 1: Connect the TV to a different power outlet to check if it turns ON
If it doesn't, follow the below trouble shooting procedure
- Unplug the TV cord from the power socket
- Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 20 to 25 seconds
- Release the power button and plug the cord back in. Try turning ON the TV using the remote control or manually and check if the TV powers on
Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577