App Crashes or Won't Load on Your Element Fire TV Device

If your downloaded app is not working as expected, clear the app cache and data, or restart your Fire TV device.

  • Press the Home button on the remote-> Settings->Applications.
  • Select the Application name under Manage installed Apps.
  • Clear the apps cache and data.
  • Clear data will clear Apps data.
  • Uninstall and reinstall the app.
  • Restart your Fire TV device. Press and hold the Select and Play/Pause buttons at the same time, for 10 seconds.



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