Remote Control not working?

If you have already replaced the batteries then please follow the instructions below to troubleshoot the remote control...

Step 1: Remove the batteries from the remote control

Step 2: While the batteries are out, press and hold the power button on the remote control for 25 seconds

Step 3: Insert the batteries back in and check if the remote control is functional

If the issue persists then please contact our Customer Support Team at 888-842-3577 for further assistance

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  • tried everything remote doesn't work

  • model # is  ELEFW328

  • my address is

    35761 sea gull rd

    Selbyville de 19975

    302 388 1200

    ticket # is 946078


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