Please follow the instructions below to troubleshoot the TV...
Step 1: Unplug the TV cord from the power socket
Step 2: Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 25 seconds
Step 3: Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the lines are still visible
Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577
Comments
factory problem
Factory problem
Is not working
I have did a hard reset with agent and all the steps required tv still have lines everywhere
T.v still Black screen with voice
Brain said from technical support said fill this out and send back in
Please sign in to leave a comment.