Picture Issue: Lines on the TV Screen?

Please follow the instructions below to troubleshoot the TV...

Step 1: Unplug the TV cord from the power socket

Step 2: Leave it unplugged and while it's unplugged press and hold the Power button on the TV for  25 seconds

Step 3: Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the lines are still visible

Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577

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Comments

6 comments
  • T.v still Black screen with voice

    0
  • factory problem

    0
  • Factory problem

    0
  • Brain said from technical support said fill this out and send back in

    0
  • Is not working

    0
  • I have did a hard reset with agent and all the steps required tv still have lines everywhere

    -1

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