Lines on the TV Screen?

Please follow the instructions below to troubleshoot the TV...

Step 1: Unplug the TV cord from the power socket

Step 2: Leave it unplugged and while it's unplugged press and hold the Power button on the TV for  25 seconds

Step 3: Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the lines on the screen are still visible

Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577

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Comments

11 comments
  • My new tv have a strip about 1/4 of the screen top to bottom. It was black but now is colored stripes

    1
  • Completed all troubleshooting lines still in tv

    1
  • Did not work.

    0
  • Tv had black band top to bottom covering 25% of screen. This is brand new set

    0
  • My new tv have a strip about 1/4 of the screen top to bottom. It was black but now is colored stripes

    0
  • Tried resetting and unplugging tv,did not change.

     

     

    0
  • This worked for me. Thank you.

    0
  • Trouble shooting did not work. Screen has lines and a blackout spot.

    0
  • Did not work.  Husband took off the back, made sure ribbon cables are all in correctly.  Still there.  Now what?

    0
  • Not helpful at all . I need to file a claim

    0
  • Not helpful

    -1

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