Try connecting the TV to a different power outlet and check if the picture comes on.If not then...
Please follow the instructions below to troubleshoot the TV
Step 1:
- Unplug the TV cord from the power socket
- Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 25 seconds
- Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if there's picture on the Screen
Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577
Comments
Model number E4ST16519. have follow all instruction still having problem
This also did not work for me. This TV is less than a year since purchased and has backlight issues. Either needs new board or LEDs. Does element warranty cover this?
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