If TV is on the HOME SCREEN then start the Setup procedure from STEP 7...
IF TV displays LET'S GET STARTED SCREEN, then follow the steps below...
Step 1: Select your preferred language
Step 2: Select your Country
Step 3: Select Setup for Home Use
Step 4: Select Set up new wireless connection
Step 5: Choose your preferred Network
Step 6: Enter the Password and Click on Connect
Once the TV is successfully connected to the WiFi, you will see the following Screen
Using a Computer, Tablet, or Smartphone with an Internet connection, go to the web address roku.com/link. Enter the link code displayed on the TV to proceed with your Roku Registration
Important: You must complete ALL of the steps on the website before going back to your Roku device otherwise your Roku device will not be activated. Follow the instructions on the website to create a Roku account, or login to an existing Roku account.
If you are unable to create an account then please contact ROKU Customer Support at 408-556-9391
STEP 7:
On the TV Home Screen Select SETTINGS
Under Setting Select NETWORK
Select Setup New Connection and choose Wireless and continue to Select your WiFi Network
Enter the Password and Click on Connect
Once the TV is successfully connected to the WiFi, you will see the following Screen
Using a Computer, Tablet, or Smartphone with an Internet connection, go to the web address roku.com/link. Enter the link code displayed on the TV to proceed with your Roku Registration
Important: You must complete ALL of the steps on the website before going back to your Roku device otherwise your Roku device will not be activated. Follow the instructions on the website to create a Roku account, or login to an existing Roku account.
If you are unable to create an account then please contact ROKU Customer Support at 408-556-9391
Comments
I go to connect to wifi. Router is 3 feet from TV. Computer gets wifi from router just fine. Enter password and get green checks for both wireless connection and Internet connection, says updates available. Click OK. Replies unable to update, error code 005. Try again multiple times, same results.
Keep having to reset process every TIME I watch tv..restart process.
I have had this tv since November 2020, I never had a problem connecting to the wifi ever. As of last week the WiFi does not work on my tv, neither can i connect to my wifi.
My whole house, my other televisions, and all my cell phones are working on my wifi network except this tv.
The tv has generated new wifi address to which i have no password for
Reset/restart..nothing working..shouldn't have to go through THIS everytime I watch tv
No wifi connection. I did all the tricks that appears and nothing works. No MAC direction. It seems that my WIFI card is not working.
I talked to someone early this morning about my connection problem. Was told I get an email and I have received no email. My son is out a tv now and it's going to be a long summer.
I chatted with someone in customer support, and they said they would be sending me an email. We tried everything he said. My tv will not find the wireless connection.
still no network found, even after inputting private network name and password
No wifi connection. Other smart TV'S in house work. When I scan for networks nothing shows up. When initially setting up TV last summer it worked
Wifi connection not working
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