Skip to main content

Functional Issues: TV turns ON and OFF automatically. Model E1AA19N/ E1AA24N/E1AA32N/E2T4019/E4AA43N/E4AA50N

Please follow the below troubleshooting steps...

STEP 1:

  1. Unplug the TV cord from the power socket
  2. Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 20 to 25 seconds
  3. Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the TV continues to auto operate

If the issue persists then try the next step...

STEP 2:

Check if the TV allows you to perform a Reset/Factory Reset

How to reset the TV? Please follow the instructions

  1.  Press the Menu button on you TV Remote and Select Setup
  2.  Under Setup select Restore Default to reset the TV

mceclip0.png

 The TV will restart in a few seconds. If it doesn’t, power on the TV using the Remote Control or manually.

Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577

Was this article helpful?
0 out of 1 found this helpful
Powered by Zendesk