Picture Issue: TV has sound but no picture? Model ELEFW328/ELEFJ322/ELFW195/ELEFW195/ELEFJ191/ELEFT2416/ELEFJ243/E1AA19N/ E1AA24N/E1AA32N/E2T4019/E4AA43N/E4AA50N

Please follow the instructions below to troubleshoot the TV...

STEP 1:Unplug the TV cord from the power socket

Step 2: Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 20 to 25 seconds

Step 3: Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if TV displays the picture

Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577

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