Please follow the below troubleshooting steps...
STEP 1:
- Unplug the TV cord from the power socket
- Leave it unplugged and while it's unplugged press and hold the Power button on the TV for 20 to 25 seconds
- Release the power button and plug the cord back in. Turn ON the TV using the remote control or manually and check if the TV screen continues to display a colored hue
If the issue persists then try the next step...
STEP 2:
Check if the TV allows you to perform a Reset/Factory Reset
How to reset the TV? Please follow the instructions
- Press the Menu button on you TV Remote and Select Setup
- Under Setup select Restore Default to reset the TV
Note: IF the issue persists then please contact our Customer Support Team at 888-842-3577