Error code-002
Error message- "There was a problem connecting to the Roku server. Select "Network setup" to change your network settings, or try again
Cause-Invalid response when attempting to get software
Resolution Steps- These errors generally occur if connection to Roku servers are unavailable during setup or software update, and can be caused by any of the following:
- Issue with the customer's broadband service. Please contact your Internet Service Provider
- Change Internet settings. Please contact your Internet Service Provider
- Issue with Roku servers. Please contact Roku Customer Support