Roku Error Code 002

Error code-002

Error message- "There was a problem connecting to the Roku server. Select "Network setup" to change your network settings, or try again

Cause-Invalid response when attempting to get software

Resolution Steps- These errors generally occur if connection to Roku servers are unavailable during setup or software update, and can be caused by any of the following:

  1. Issue with the customer's broadband service. Please contact your Internet Service Provider
  2. Change Internet settings. Please contact your Internet Service Provider
  3. Issue with Roku servers. Please contact Roku Customer Support
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