Error code-005
Error message- "There is a temporary problem with the software update server.”
Cause- Failed response when attempting to get software
Resolution Steps- These errors generally occur if connection to Roku servers are unavailable during setup or software update, and can be caused by any of the following:
- Issue with the customer's broadband service
- Changes to customer's Internet settings. Please contact your Internet Service Provider
- Issue with Roku servers. Please contact Roku Customer Support 408-556-9391