Roku Error Code 005

Error code-005

Error message- "There is a temporary problem with the software update server.”

Cause- Failed response when attempting to get software

Resolution Steps- These errors generally occur if connection to Roku servers are unavailable during setup or software update, and can be caused by any of the following:

  1. Issue with the customer's broadband service
  2. Changes to customer's Internet settings. Please contact your Internet Service Provider
  3. Issue with Roku servers. Please contact Roku Customer Support 408-556-9391
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